Last updated: July 21, 2026
Haul Country Junk Removal (“we,” “us”) operates this website to provide junk removal services in Killeen and Bell County, Texas. This policy explains what information we collect, why, and the choices you have.
Information We Collect
Information you give us. When you request a quote — by form, phone, text, or email — we collect what you provide: name, phone number, email address, service location or city, a description of the items, and any photos you attach. We use it solely to prepare your quote, schedule and perform the service, and follow up about your request.
Information collected automatically. Our hosting infrastructure keeps standard server logs (IP address, browser type, pages visited, timestamps) for security and troubleshooting. If we enable analytics in the future, it will measure aggregate site usage, not identify individuals.
How We Use and Share Information
We use your information to respond to inquiries, provide quotes, schedule and complete jobs, process payment, and maintain records of work performed. We do not sell, rent, or trade your personal information. We share it only with service providers necessary to operate (for example, hosting and email delivery), or when required by law.
Photos You Send
Photos submitted with a quote request are used only to assess the job. We do not publish customer photos or use them in marketing without your explicit permission.
Retention & Security
Quote requests and job records are retained as long as needed for business, tax, and legal purposes, then deleted. We use reasonable technical and organizational safeguards — including transport encryption on this site — to protect the information we hold.
Your Choices
You may ask us to view, correct, or delete the personal information we hold about you, or to stop contacting you, at any time via the contact page. Texting us? Standard message rates apply, and you can opt out of texts by replying STOP.
Children
This site offers a local hauling service and is not directed to children under 13; we do not knowingly collect their information.
Changes & Contact
We will post any changes to this policy on this page with a new “last updated” date. Questions about this policy or your data can be sent through the contact page.